Terms of service

Terms of Service

Last updated: 31 August 2026

Welcome to Glowetta. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General

This website is operated by Glowetta. Throughout the site, the terms “we”, “us” and “our” refer to Glowetta.

By visiting our website, browsing our products or making a purchase, you agree to be bound by these Terms of Service and any additional policies referenced on this website.

If you do not agree with these terms, please do not use our website.

2. Products and Product Information

We make every effort to ensure that product descriptions, images, sizes, colours and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

We reserve the right to correct errors, update product information and change product availability at any time without prior notice.

3. Pricing

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

Prices may change at any time without notice.

We reserve the right to correct pricing errors. If an incorrect price has been displayed and you have placed an order at that price, we may contact you before processing the order.

4. Orders

When you place an order with Glowetta, you are making an offer to purchase the products selected.

An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where permitted by law, including where:

• A product is unavailable.
• There is an obvious pricing or product description error.
• We suspect fraudulent or unauthorised activity.
• We are unable to process payment.
• There are circumstances beyond our reasonable control.

If we cancel an order after payment has been received, we will provide a refund for the amount paid.

5. Payment

We accept the payment methods displayed at checkout.

Payment must be successfully received before an order is processed.

You confirm that you are authorised to use the payment method provided when placing an order.

6. Shipping and Delivery

Shipping times and costs are described in our Shipping Policy.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, customs processing, weather and public holidays.

Customers are responsible for providing accurate delivery information.

7. Returns, Refunds and Consumer Guarantees

Our returns and refunds are governed by our Refund & Return Policy.

Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable laws.

Where a product has a fault or does not meet applicable consumer guarantees, you may be entitled to a repair, replacement or refund depending on the circumstances.

8. Personal Information

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that information may be collected and processed as necessary to provide our services, process orders and operate our business.

9. Website Use

You agree not to use our website:

• For any unlawful or fraudulent purpose.
• To interfere with the operation or security of our website.
• To attempt to gain unauthorised access to our systems.
• To submit false or misleading information.
• To copy, reproduce or misuse our website content without permission.

We reserve the right to restrict or terminate access to our website where permitted by law.

10. Intellectual Property

All content on the Glowetta website, including logos, photographs, product images, graphics, text, designs and other materials, is owned by or licensed to Glowetta unless otherwise stated.

You may not reproduce, copy, modify, distribute or use our content for commercial purposes without our written permission.

11. Third-Party Services and Links

Our website may use third-party services, applications or payment providers to help us operate our store.

Third-party services may have their own terms and privacy policies. Glowetta is not responsible for the policies or practices of third-party websites or services outside our control.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure or error-free.

We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.

13. Limitation of Liability

To the maximum extent permitted by law, Glowetta will not be responsible for losses arising from circumstances outside our reasonable control.

Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded under applicable law, including rights provided to consumers under the Australian Consumer Law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted means you accept the updated terms.

15. Governing Law

These Terms of Service are governed by the laws applicable in New South Wales, Australia.

Any disputes will be handled in accordance with applicable Australian laws and regulations.

16. Contact Us

If you have questions about these Terms of Service, please contact Glowetta through the contact information provided on our website.

Glowetta
Empowered. Elegant. Comfortable. Confident.